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At the request of NBC and FOX, Hulu scrapes Boxee barnacle off its hull

Categories: Internet TV,New TV Technology,TV Business

Written By

February 18th, 2009

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Television networks are fine with a lot of content being available on the Internet because they know that most people still watch television in their living rooms.  But how would the networks feel about all that content available on the Internet if someone made it very easy for people to watch that content on their living room televisions?

There is a software startup called Boxee, and most of you have never heard of it.  It works with AppleTVs (which not very many people have) and Apple Macs and Macbooks (which many, many people do have).  They are currently testing a version for Microsoft Windows.   What Boxee aims to do is very simple, it aims to make it easy for people to watch Internet video on their televisions.

While there are a lot of Macs and MacBooks out there, there aren't very many hooked up to television sets yet.  But of the relatively tiny group of geeks currently playing around with Boxee, the number one request from the user base was to add Hulu.  So, last fall, Boxee started providing its users with access to Hulu.  They were in talks with Hulu, but never had any formal arrangement.

Now there will be no more Hulu on Boxee.   And I know most people outside of Boxee users won't care or notice, but this is somewhat of a big deal.

I don't want to confuse this with Hulu knocking its content off the CBS owned TV.com.  It's certainly been an interesting week for the Hulu team and the TV.com is a lot different than Boxee.  First of all, Hulu has to decide what it is, and it seems it is going through those decision making processes.  If it's a content distributor that sells advertising, it should want to deliver it as far and wide as possible.  If it also feels the need to be a destination it gets more problematic.

If I were at Hulu I think I'd have taken exactly the same path that it has taken, and do, what it has done up until now focus on both distribution and destination.  You want to be a destination for sure, but if you're selling ads on videos, you want those videos to be everywhere they can be.   But, once the reports come out about how TV.com is making headway and you begin to wonder if a primary reason TV.com is gaining ground on Hulu is because of Hulu, things wind up getting tricky in a hurry.   We haven't heard the last of it.

We haven't heard the last of the Boxee style stuff either, but the Boxee case is much more interesting.  The motivation was very different. First, if I'm to believe Hulu CEO Jason Kilar  -- and I do believe him, the situation with Boxee was very different.  Hulu's didn't want to remove the content from Boxee.  Its content partners did.  Its primary content partners are NBC Universal and News Corp (which is the parent company for FOX).

Boxee is tiny, but has gotten a lot of coverage lately.  The digerati is talking about it all the time.  I think someone at the New York Times (I forget, where I saw it) wrote something like, "I've seen the future of TV, and it is Boxee."

If you start asking yourself why do NBCU and News Corp care of their content is on Boxee, that's where it gets interesting.   The television networks pay a lot of lip service to the Internet, and all of them certainly have very bright people focused on Internet strategies.   One of the lines they like to use is this:  Internet viewing of television shows isn't cannibalizing television, it's additive!   And though I probably mock the networks every time I hear this, I understand that it's probably mostly based in truth.  At least from the networks perspectives.

See, the networks understand about behaviors.  They understand that for now, the lion's share of people - way over 75% -- they're fine with catching up with something they missed on the Internet.  They'll watch it on their computer screens and be happy to have been able to catch a missed episode or watch something a friend said they should watch.  But, when it comes to watching TV, they still want to watch it in their living rooms, on the couch, not on the computer.

In the echo chamber that focuses on Internet technology you might believe that everyone has abandoned cable and satellite TV for Internet viewing, and that one out of four people is fine watching all television on the computer, and that one out of four has stuff like Boxee hooked up to their TVs.  It's not even close to reality.  It's sort of the same thinking that breeds comments on our blog like, "I watch Gossip Girl, everyone I knows watches Gossip Girl, and nobody I know watches American Idol, therefore,  Gossip Girl is bigger than American Idol!"

And the TV networks know that, and understand TV viewing behavior way better than most people probably want to give them credit for, ourselves included.  So the networks, they're fine with that Internet stuff because, from their perspective, it really isn't competing with live television.

But then comes Boxee, making it easy for people to watch Hulu on their televisions!  The same televisions they watch...television on.  And how do they respond to that?  "NO!  HELL NO!"   Now, I don't know if Boxee is the future.  And I don't really know when the future is.  It could be five years, ten years or longer.  But the future of television is being able to watch pretty much whatever you want it, whenever you want it, wherever you want it, including TV.   Making all the FOX and NBC content easily available to a small group of early adopters is just the beginning.

As an aside, I like Boxee but I wasn't a big fan of Hulu via Boxee because I have a pretty big television (61") and while it's outstanding for high definition content it's so-so for standard def.  I've become a total HD snob to the point where I'm pissed off at Comcast when they have shows available via On-Demand but not in HD. Battlestar Galactica and Burn Notice are available on demand, but not in HD.  I record them in HD on the DVR, and they look great.  But the standard def versions don't look so good and my experience with Hulu via Boxee on that TV was that it looked even worse.  That's not a surprise and that's something that will certainly improve over time.

Now is not the time for the networks to say, "Hell no!" to these technologies.  Now seems like a pretty darn good time for the networks to embrace such tech, and figure out  both how they can use it to promote their shows and make money.  In fact, Boxee seems like a great company for the networks to embrace. Its user base is small, but very enthusiastic.

(26) Comments - Add Yours!

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  1. Jesse

    They can’t stop companies from selling TV’s with serial ports on them though, and it seems every new TV has one now, making it mind bogglingly easy to hook a laptop to your TV and watch stuff off of Hulu.

    Well, at least I think they can’t stop it. Sometimes networks have more power than I think they do. :P

  2. If, as Nick C wrote, Hulu has licensed a box maker to produce a Hulu branded box, that could be behind this.

  3. Nick C

    Bill, and for all I know the same powers that stopped the Boxee thing, could have stopped the licensing agreement I heard about awhile back. I suppose I’ll look into it at some point. I’m just busy.

    Also I noticed TNT is starting to have their shows sponsored. I knew it was only a matter of time.

  4. dave

    My PS3 has an internet browser making it easy for me to watch HULU on my TV.

  5. Mikey

    I think this is driven partly by the much lighter commercial load for programs on Hulu. If Boxee users were seeing an equivalent commercial load to what traditional TV users see, this would likely not be an issue.

    Of course, to do that you would have to greatly increase the commercial load seen bu Hulu viewers who are NOT using Boxee, which would greatly dilute the Hulu experience for the vast majority of their users. Also, if you did increase the Hulu commercial load, where would those commercials come from? The internet ad marketplace *may* not be robust enough to support a bigger load.

    It’s a bit of a dodge when networks say online viewing is “additive”. The fact is there’s no way to prove that it is or it isn’t. What they’re really saying is that it’s currently so small that it’s trivial. Pulling Hulu from Boxee reveals that deep down networks are concerned that online viewing of TV content really might become cannabilistic someday. Think about it. If you truly believed that online viewing is entirely additive, what motivation would there be to pull Hulu from Boxee?

  6. Mikey

    The post from Jason Dilar is disingenuous. It’s ridiculous for him to refer to NBCU and News Corp. as Hulu’s “content providers” when they OWN Hulu. He goes on to say that Hulu is “respecting their wishes” as if they had any choice in the matter. The post is written in such a way that it suggests Hulu is an independent entity. It isn’t.

    Also note the tone of many of the commentors, which is basically “don’t these idiots realize that if we can’t get this content the way we want it, we’re just going to steal it?” So much for ethics! The mafia has got nothing on the average American consumer.

  7. Jesse

    @Mikey

    How am I stealing it? I’m still visiting the website, i’m still watching the ads, i’m just using my TV as a monitor for my computer.

  8. Jesse, he meant the bit torrent downloaders, and illegal streaming sites, not sanctioned Internet video content delivery of any kind.

  9. Mikey

    Right. I didn’t mean to suggest that anybody who had been viewing Hulu via Boxee was stealing.

    I’m talking about people who say they’re now going to start stealing because they can’t get the content the way they want it.

  10. John

    I’m gonna take a wild guess about the real motivation behind Hulu asking for the removal of its plugin from the Boxee software: it creates a challenge for its ad sales team. Hulu incorporates a variety of ad units in its site, from display ads to in-stream video ads. Boxee removes some of the control Hulu site developers have over the ad experience, and hampers the ability of ad traffickers to deliver the inventory sold to advertisers. Right now the inventory available via Boxee channels may be a drop in the bucket, but it may be making Hulu nervous about its ability to monetize as Boxee builds momentum. And the Boxee developers hardly seem concerned about providing this flexibility in their product at this point.

  11. Alejandro

    There could be several reasons behind Hulu’s move. As Bill said there might be a Hulu box in the works. As Mikey said the networks might also be afraid of the cannibalistic effect of online viewing towards TV ratings. I think there might be another reason- because networks want to avoid any way that another ‘gatekeeper’ pops up between their content and online viewers. If Boxee were to establish a wide audience, they would effectively become a distribution channel for Hulu and other content sites, and could eventually sell their own ads on the service or even negotiate terms.

  12. NN

    Interesting, missed this post when it was new, now I understand more of where Mikey was comming from in another thread regarding the removal of content from the web. Seems there is an ongoing battle between Boxee and Hulu currently in progress but as someone smarter than me pointed out, If Boxee just communicated with Hulu as a ‘normal’ pc would they really be able to lock it out ?

  13. NN, sure but Boxee is trying to differentiate itself by providing an experience that is different than just using a web browser on your TV screen.

    There are some pictures in this link to Fred Wilson’s blog post that showcase the difference (disclosure, Fred’s VC company invested in Boxee — his opinions may be biased, but the pictures aren’t):

    http://www.avc.com/a_vc/2009/02/the-valentines-day-breakup.html

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